Trinio

TRINIO OS

Powering the next era
of profitable commerce.

Commerce Orchestration Suite by AI Agents

Trinio OS
Checkout, Order Orchestrator and Pick and Pack
Checkout AgentFulfillment AgentOrder Manager AgentCX AgentCustomer Success Agent
AI Icon

AI Agents that power your operation

The suite powering leading retail brands
Reserva
Alo
Casa & Vídeo
Michael Kors
Monte Carlo
Oficina
Osklen
Polishop
Tania Bulhões
Usaflex
Vivara
Reserva
Alo
Casa & Vídeo
Michael Kors
Monte Carlo
Oficina
Osklen
Polishop
Tania Bulhões
Usaflex
Vivara
Meet TrinioOS
End-to-end orchestration and optimization for your omnichannel operation
Commerce Orchestration Suite
Grow your Revenue

Increase conversion by up to 15% with a headless Checkout built for speed and optimized UX

Offer better shipping options in real time by defining smart rules in our Orchestrator

Use the Checkout Agent to get strategic real-time insights into your sales funnel by stage

Checkout dashboard
Optimize your Margin

Create custom rules to optimize your Fulfillment and reduce stockouts using our Orchestrator

Optimize order allocation by prioritizing sellers and DCs, with flexible order reassignment powered by our Order Manager Agent.

Get operational insights and real-time rule suggestions through our Fulfillment Agent.

Enhance your Omni Experience

Use the Pick & Pack App to have full control over ship-from-store and in-store pickup orders

Get a unified view of your Omni operation and store performance with our OS Dashboard

Create rules to reallocate orders and increase capacity per store with our Store Ops Agent

Integrados
Native integration with the leading enterprise commerce solutions
And many other partners across the digital and omnichannel ecosystem
More results
TrinioOS in action
Real problems solved with our suite
Orchestrate it your way.
Maximize results.
Rule examples
Real-time freight quoting
Real-time carrier rate lookup via API with logistics gateways
DC shipment prioritization
As long as delivery is under 2 days and cost is no more than 20% higher
In cases of split orders, prioritize X or Y
Store and seller prioritization
Ship-from-store hubs / owned stores or franchises / street or mall locations
Cap shipping cost relative to order value
Avoid overcharging in split or express shipping scenarios, minimize conversion loss
Real results
Data
Metric
Before
After
Delta
Normal-DC Share
61,60%
72,90%
+11,3%
Cancellation Rate
9,3%
7,60%
-17,7%
Average Cost
R$ 10,45
R$ 11,46
+9,7%
Average Delivery Time
5,8 dias
6,5 dias
+12,2%
% Free Shipping
42,60%
34,90%
+18,1%
Cost when Paid
R$ 17,80
R$ 17,35
-2,5%
Order Manager
AI agentOrder Manager

AI Agent for smarter order reallocation decisions

Fulfillment
AI agentFulfillment

AI Agent for operational insights and fulfillment rule optimization

Conversion Rate (Uplift)
CHECKOUT OS61,3%
NATIVE CHECKOUT54,2%
Checkout Agent
AI agentCheckout Agent

AI Agent to get real-time insights into the conversion funnel

Over R$3 billion
transacted annually through Trinio
OS
MORE REVENUE
BETTER MARGINS
BETTER EXPERIENCE
Scale your operation more profitably
Trinio OS increases conversion, orchestrates orders to improve margins, and delivers real-time strategic insights that drive efficiency across your omnichannel operation.

What our customers
say about us

Testimonials from Trinio customers

Very excited about the partnership and professionalism of the Trinio team. More than presenting their solution, they stood by our side to understand the context, discuss architecture, and contribute beyond the initial scope. There's no 'that's not my problem' — it's all about building together and evolving the ecosystem.

Bruna FernandesSenior Product Manager
Grupo Veste

We discovered Trinio's work through their high-performance checkout, and the Pick and Pack tool completes the customer journey and experience. We evaluated several competitors and chose Trinio for its excellent usability, in-store performance, data, improvements, and incredible partnership. It was the best omnichannel decision we've made in a long time.

Natalia CorreaProduct Manager
Vivara

Beyond the uplift in our checkout conversion, you can clearly see the improvement in the shopping experience for our customers — something we value greatly. Another highlight is the support: extremely responsive, whether on WhatsApp or in meetings, always resolving bugs and issues quickly.

João PesceCo-founder
Oficina
FAQ
Frequently asked questions

The complete solution for every e-commerce challenge.

TrinioOS is an orchestration suite composed of flexible, modular solutions integrated with a multi-agent AI team, enabling your company to optimize results and eliminate pain points across the omnichannel order lifecycle.

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